What to do When Your Agents Won’t Track Their Activity
You can’t be successful at a high level if your agents won’t track their activity.
If Your Agents Won’t Track Their Activity…
To that end, you have to establish the expectation that your agents set aside time daily to update their activity tracker. You have to lead by example, and if they won’t fulfill the requirement, there has to be a consequence. It only takes a minute or two, so there’s no reason for them not to update their tracker every day.
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If your agents are fighting you on less than 10 minutes work a day, they aren’t doing the work. It’s as simple as that. Because if they’re doing the activities and crushing it, they’ll be excited to add their activities to the tracker.